Warranty Policy

 
Warranty Policy
We are confident that you will appreciate the fine quality and craftsmanship of our furniture and related products. LISF Ltd. stands proudly behind the products we supply and we guarantee our work through the following limited warranty.
WRITTEN LIMITED WARRANTY
LISF warrants to the consumer, who makes the original purchase of LISF products, a limited warranty against defects in the material or workmanship of furniture components. LISF will repair or replace any piece of furniture or make an offer in the form of discounts or partial refunds, which is defective in material or workmanship. As used in this warranty, defects are defined as meaning imperfections in components, which substantially impair the usability of the product.
Please note: this warranty applies to the original purchaser from our online website (www.lisf-ltd.co.uk) or direct stores order and NOT marketplaces orders ( i.e. eBay, Amazon and wayfair).
Your LISF furniture requires some routine maintenance. Please take care to treat your LISF furniture like the fine product it is. Proper care and use are essential to preserving your rights under this warranty.
PLEASE NOTE THAT NOT ALL PRODUCTS IN OUR STORES ARE COVERED BY WARRANTIES, ANY PRODUCT WITH A WARRANTY, THE PERIOD AND WARRANTY FEATURE WILL BE STATED ON THE PRODUCT PAGE
Warranty Limitations
Authorized Retailer
This warranty protects you only when you purchase LISF Ltd. products from an Authorized LISF Ltd. Retailer.
Household Use
This warranty applies only when you have purchased a LISF Ltd. product for your own normal indoor household use (including use as a gift to another for household purposes) and not for resale or commercial use, which includes rental, business, and institutional or other non-residential use.
Normal Use
This warranty applies under conditions of normal use only. This warranty does NOT apply to defects that result from accident, misuse or abuse, intentional damage, fire, flood, alteration or modification of the product, negligence, exposure, or use of the product in a manner inconsistent with its intended use and tear and wear.
Additionally this warranty does not cover damage resulting from inadequate maintenance, tear and wear usage, cleaning, or care or any condition resulting from other than ordinary residential wear or from any use for which the product was not designed.
User Weight
This warranty does not apply to seating products used by individuals weighing over 250 lbs.
Original Purchaser
This warranty applies only as long as the product continues to be held for use by the original purchaser from our online or direct store purchases and NOT marketplaces purchase ( i.e. eBay, Amazon and wayfair). The warranty cannot be transferred to subsequent owners or users of the product, and it shall be immediately invalidated in the event that the product is resold, transferred, leased or rented to any third party or person other than the original owner.
Receipt of your Warranty Registration
Warranty can be registered by sending and email to sales@lisf.ltd with a copy of the order confirmation or invoice receipt. where we will send you warranty form to fill in.
The limited warranty set forth herein will be activated upon LISF Ltd.'s receipt of your on-line registration within one (1) month of the date of original purchase. If LISF Ltd. does not receive your warranty registration within one (1) month of the date of delivery, your warranty will not be accepted.
Product Modification
Any product modification by dealer, consumer, or other parties not authorized by LISF Ltd. will void this warranty. Floor Samples or Products purchased "AS IS" This warranty does not cover floor samples or products designated "AS IS" at the time of purchase.
Differences
Because of craftsmanship and use of natural materials in LISF Ltd. products, minor variations can occur from piece to piece, as in the matching of color, grain, or texture of wood or fabric used. This warranty does not cover minor differences, or differences between floor samples or printed illustrations and your furniture.
Transportation
We do not pay for shipping and handling on warranty items.
CLAIMS
Any claim against this warranty must be presented in writing to LISF Ltd.. If LISF Ltd. determines that replacement is impractical you will be furnished a substitute unit of the same or similar color, design, style and quality. It may be necessary for LISF Ltd. to arrange for an inspection of your furniture to determine whether or not a manufacturing defect exists.
OTHER
THERE ARE NO WARRANTIES OTHER THAN THOSE EXPRESSLY SET FORTH ABOVE. LISF LTD. EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
LIMITATIONS OF DAMAGES: THE WARRANTIES AND REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL, WRITTEN, EXPRESS OR IMPLIED, IN NO EVENT WILL LISF LTD. BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT. IN NO EVENT WILL LISF LTD.'S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT.
This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state. Except for such other rights, the remedies provided under this warranty state the limit of LISF Ltd.'s responsibilities.
CAUTION
Caution must be used in opening convertible furniture as they have many moving parts. Children should not be allowed to operate convertible furniture. Always leave convertible furniture in a fully up or fully down position and keep hands and feet clear of the mechanism.
 
For more Details please contact a member of staff and we will be happy to assist you,
 
Best Wishes,
LISF LTD.
Claims Department